Train Ticket Refund Rules : Important subsidiary rules for refund

Refund RulesTrain Ticket Refund Rules : Important subsidiary rules for refund

1.No Refund on tickets upto the value of clerkage charge :In all cases where the fare collected is less than or equal to clerkage charge, no refund is admissible on cancellation or surrender of tickets.

2.No refund on break journey on Rajdhani/Shatabadi tickets: Since the fares for Rajdhani/Shatabdi trains are on point-to-point basis, break journey on tickets for these trains is not permissible and, therefore, no refund is admissible on these partially used tickets.

3.Refund for less number of passengers travelling on combined ticket

(i)In cases where it is known before the commencement of the journey that less number of passengers will be travelling, the original combined ticket is collected at the starting station and a free EFT issued for the remaining passengers. Refund for the number of passengers not travelling, is granted at the station itself after deducting the usual cancellation charge.

(ii)The parties who cannot claim refund before the commencement of the journey should approach the Conductor/TTE who will issue the prescribed Guard certificate to this effect immediately after checking the tickets to enable the party to claim refund from CCM's office.

4.No FIR needed for issue of Duplicate Ticket:For issue of duplicate tickets against the lost/misplaced tickets, FIR is not needed.

5.Issue of Guard Certificate: The Guard/Conductor/TTE In-charge of the coach should be approached for issuing the requisite Guard Certificate in cases of (i) Lower class travel, (ii) Failure of AC in AC coach, (iii) Termination of journey at en-route station and (iv) Less number of persons travelling on combined ticket.

6.Discretionary Powers to Station Managers of certain stations for grant of refund after the normal prescribed time limits

(i)In cases where refund is admissible in cash at the station, the Station Masters in-charge of following stations have been delegated special discretionary powers for grant of refund :

1 Bombay VT 2 Dadar 3 Pune
4 Kalyan 5 Nagpur 6 Thane
7 Bhopal 8 Jabalpur 9 Ghatkopar
10 Agra Cantt 11 Dombivli 12 Jhansi
13 Solapur 14 Gwalior 15 Bhusawal
16 Kurla 17 Nasik 18 Mulund
19 Gulbarga 20 Ambarnath 21 Akola
22 Kanpur Central 23 Bhandup 24 Jalgaon Jn
25 Mathura Jn 26 Satna 27 Katni Jn
28 ManmadJn. (BG) 29 Vikhroli 30 Itarsi
31 Mankhurd 32 Ulhasnagar 33 Byculla
34 Badnera 35 Khandwa Jn. 36 Faridabad
37 Sion 38 Mumbra 39 Vadala
40 Masjid 41 Govandi 42 Wardha
43 Shahad 44 Chalisgaon 45 Banda
46 Bina Jn. 47 Raja-Ki-Mandi 48 Chembur
49 Saugor 50 Morena 51 Sandhurst Road
52 Shegaon 53 Lonavala 54 Maihar
55 Guru Teg Bahadur Ngr 56 Habibganj 57 Ahmednagar
58 Burhanpur 59 Chandrapur (Maharastra) 60 Currey Road
61 Amravati 62 Badlapur 63 Vidisha
64 Daund 65 Balharshah 66 Lalitpur
67 Howrah 68 Patna 69 Dhanbad
70 Sealdah 71 Asansol Jn. 72 Gaya Jn.
73 Mughalsarai 74 Barddhaman 75 Bhagalpur
76 Durgapur 77 Buxar 78 Jasidih
79 Dum Dum Jn. 80 Arrah Jn. 81 Mokamah
82 Dehri-on-Sone 83 Naihati 84 Malda Town
85 Srirampur 86 Bandel Jn. 87 Koderma
88 Raniganj 89 Barrackpore 90 Danapur
91 Barauni Jn. 92 Tarakeswar 93 Ballyganj
94 Ranaghat 95 Chandannagar 96 Krishnannagar City
97 Jamalpur 98 Kanchrapra 99 Bakhtiarpur
100 Kiul Jn. 101 Bolpur 102 Gomoh Jn.
103 Rampurhat 104 Sodapur 105 Luckeesarai
106 Sasaram 107 Belgharia 108 Jamui
109 Jhajha 110 Shyamnagar 111 Sahibganj
112 Daltonganj 113 Hazaribagh Road 114 Patna Saheb
115 Madhupur        
116 I.R.C.A. 117 New Delhi 118 Delhi
119 Kanpur 120 Varanasi 121 Lucknow
122 Allahabad 123 Amritsar 124 Ludhiana
125 Jodhpur  Jn. 126 Jullundhur City 127 Ambala Cantt.
128 Bareilly 129 Pathankot 130 Dehradun
131 Bikaner 132 Moradabad 133 Aligarh
134 Hazrat Nizamuddin 135 Saharanpur 136 Meerut City
137 Haridwar 138 Chandigarh 139 Ghaziabad
140 Faizabad 141 Bhatinda 142 Shahjahanpur
143 Raikabagh Palace 144 Sri Ganga Nagar 145 Hanumangarh Jn.
146 Ferozepur Cantt. 147 Etawah 148 Jalandhar Cantt.
149 Tundla 150 Partapgarh 151 Mirzapur
152 Panipat 153 Jhangai 154 Akbarpur
155 Jammu Tawi 156 Delhi Shahdara 157 Sonepat
158 Jaunpur 159 Phagwara 160 Rewari
161 Beas 162 Raebareilly 163 Bhadohi
164 Rohtak 165 Lalgarh( BG&MG) 166 Muzaffarnagar
167 Karnal 168 Roorkee 169 Jagadhari
170 Suratgarh (MG & BG) 171 Meerut Cantt. 172 Ferozabad
173 Hapur 174 Sultanpur 175 Hissar (BG & MG)
176 Hardoi 177 Rampur 178 Nazibabad
179 Unnao 180 Fatehpur 181 Ayodhya
182 Delhi Cantt. 183 Sadulpur 184 Shimla
185 Khanna 186 Kalka 187 Patiala
188 Bhiwani 189 Rajpura 190 Kurushetra
191 Amroha 192 Prayag 193 Churu
194 Shikohabad 195 Rattangarh 196 Sirhind
197 Chandausi        
198 Gorakhpur Jn 199 Muzaffarpur 200 Lucknow Jn.
201 Siwan Jn. 202 Samastipur 203 Chupra Jn
204 Deoria Sadar 205 Gonda Jn 206 Katihar Jn.
207 Basti 208 Saharsa 209 Barauni Jn.
210 Varanasi 211 Kanpur Central 212 Hajipur Jn.
213 Darbhanga 214 Mankapur 215 Khagaria
216 Ballia 217 Badshahnagar 218 Kathgodam
219 Mau Jn. 220 Kasganj 221 Khlilabad
222 Bhatni Jn. 223 Baharaich 224 Barhni
225 Banmankhi 226 Pilibhit 227 Fatehgarh
228 Sonepur Jn. 229 Bareilly Jn 230 Salempur
231 Guwahati 232 Siliguri Town CBO (BG) 233 New Jalpaiguri (BG)
234 Dimapur 235 Tinsukia Jn. 236 Kishanganj (BG)
237 Katihar 238 Silchar 239 New Coochbehar
240 Madras Central PR(BG) 241 Bangalore PRS 242 Coimbatore
243 Ernakulam Jn 244 Madras Beach PRS 245 Madras Central
246 Trivandrum Central 247 Calicut 248 Trichur
249 Mangalore 250 Madurai Jn. 251 Bangalore City
252 Madras Egmore 253 Quilon Jn. 254 Kottayam
255 Tiruchchirappalli Jn. 256 Cannanore 257 Salem
258 Erode 258 Erode 259 Palghat
260 Chengannur 261 Ernakulam Town 262 Katpadi
263 Tirunelveli 264 Tellicherry 265 Mysore
266 Arakkonam 267 Tambaram 268 Bangalore Cant.
269 Alwaye 270 Tiruvalla 271 Tiruppur
272 Shoranur Jn. 273 Madras Beach 274 Tirur
275 Tuticorin 276 Changanachari 277 Thanjavur
278 Cochin Harbour Terminus 279 Badagara 280 Hubli
281 Kasaragod 282 Tiruvallur 283 Dindigul
284 Kuttipuram 285 Chengalpattu Jn.    
286 Hyderabad Deccan 287 Secunderabad 288 Vijayawada
289 Tirupathi 290 Rajamundry 291 Kacheguda
292 Guntur 293 Warangal 294 Kazipet
295 Nellore 296 Aurangabad 297 Kolhapur
298 Nanded 299 Khamman 300 Ongole
301 Hubli 302 Tenali Jn. 303 Parbhani
304 Miraj BG 305 Kakinada Town 306 Samalkot
307 Belgaum 308 Raichur 309 Eluru
310 Ramagundam 311 Chirala 312 Jalna
313 Tadepalligudem 314 Madgaon 315 Renigunta
316 Vasco-da-gama 317 Mancherial 318 Bellary Jn
319 Anakapalli 320 Nidadavolu 321 Gudivada
322 Cuddapah      323 Tuni 324 Guntakal
325 Nizamabad 326 Gudur 327 Bhimavaram Jn.
328 Kharagour 329 Baleswar 330 Mecheda
331 Begnan 332 Midnapore 333 Panskura
334 Ranchi 335 Bokaro steel city 336 Hatia
337 Adra 338 Tatanagar 339 Chakradharpur
340 Jharsugunda 341 Rourkela 342 Bilaspur
343 Raipur 344 Durg 345 Bhillai Power House
346 Bhatapara 347 Raigarh 348 Champa
349 Nagpur 350 Rajnandgaon 351 Gondia
352 Sambalpur 353 Visakhapatnam 354 Vizianagram
355 Srikakulam 356 Berhampore 357 Bhubaneswar
358 Cuttack 359 Puri 360 Khurda Road
361 Palasa 362 Bhadrak 363 Balasore
364 Shahdol 365 Itwari Jn. 366 Dongargarh
367 PRS Bombay 368 PRS Ahmedabad 369 Surat
370 Bombay Central 371 Vadodara 372 Jaipur
373 Andheri 374 Borivali 375 Churchgate
376 Ahmedabad (BG) 377 Malad 378 Dadar
379 Bharuch 380 Ajmer  Jn. 381 Indore Jn. (BG)
382 Goregaon 383 Ujjain (BG 384 Kota Jn.
385 Ahmedabad(MG) 386 Virar 387 Kandivali
388 Valsad 389 Bandra 390 Santacruz
391 Bhayandar 392 Rajkot 393 Grant Road
394 Ratlam Jn. (BG) 395 Jogeshwari 396 Vasai Road
397 Vapi 398 Navsari 399 Vila Parle
400 Gandhidham BG) 401 Anand 402 Dahisar
403 Indore (MG) 404 Agra Fort (MG) 405 Udaipur City
406 Nadiad (BG) 407 Elphinstone Road 408 Charni Road
409 Khar Road 410 Ankleshwar  (BG) 411 Bilimora
412 Mahim 413 Nalasopara 414 Lower Parel
415 Agra Fort (BG 416 Marine Lines 417 Boisar
418 Mathura Jn. 419 Udhna 420 Falna
421 Sikar 422 Palghar 423 Jamnagar
424 Ratlam (MG) 425 Abu Road 426 Alwar
427 Nagda 428 Swaimadhopur 429 Dahanu Road
430 Palanpur 431 Gangapur City 432 Mehsana
433 Dahod 434 Bhopal 435 Maninagar
436 Bhilwara 437 Chittorgarh 438 Mahalaxmi
439 Wadharva 440 Surendranagar (BG) 441 Godhra Jn.
442 Nimach 443 Bandikui Jn 444 Bayana Jn.
445 MHOW 446 Hindaun City 447 Bharatpur Jn.
448 Veraval 449 Porbandar 450 Amalner
451 Marwar Jn. 452 Bhavnagar Terminal    

(ii)Station Masters can grant refund of fare, after levying usual cancellation charges, on unused tickets issued from their Station where refund is otherwise not admissible at the counter only on account of expiry of time limits prescribed in Refund Rules.

(iii)After the Station Manager is satisfied about the reasoning of passenger for not taking refund within the stipulated time limit and after ensuring that the ticket has not been used, they may grant refund. If they are not satisfied, the normal procedure of issuing TDR will be followed in case of Reserved/RAC tickets only.

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